Privacy Policy
Last Updated: [01/11/2022]
[Dikili Online yoga class] ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use our website and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
Account Information: Name, email address, phone number, and billing details when you create an account or subscribe to our services.
Health Information (optional): Any details you share regarding fitness levels or preferences to personalize your experience.
Communications: Information shared when you contact us for support or participate in forums and live classes.
b. Information Collected Automatically
Usage Data: Information about your interactions with the website, including pages viewed, session duration, and features accessed.
Device Data: IP address, browser type, operating system, and device type.
Cookies and Tracking Technologies: Data collected through cookies or similar tools to enhance user experience and analyze website performance.
c. Information from Third Parties
If you connect via social media accounts or payment processors, we may receive limited data from those platforms, such as profile name or transaction details.
2. How We Use Your Information
We use your personal information to:
Provide Services: Facilitate access to classes, process payments, and manage your account.
Personalize Experience: Tailor class recommendations, content, and communications to your preferences.
Improve Our Website: Analyze user behavior to optimize features and content.
Marketing and Communication: Send promotional emails, newsletters, and updates about new features, unless you opt out.
Security and Compliance: Detect and prevent fraudulent activity or violations of our terms.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
a. Service Providers
We may share data with trusted third-party service providers for:
Payment processing.
Email marketing platforms.
Video hosting and streaming services.
b. Legal Obligations
We may disclose your information if required by law or in response to valid legal requests.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
Enhance website functionality.
Analyze website traffic and performance.
Offer personalized content and advertisements.
You can manage cookie preferences through your browser settings. Note that disabling cookies may limit your access to certain features.
5. Data Retention
We retain your personal information for as long as necessary to:
Provide our services.
Comply with legal obligations.
Resolve disputes and enforce our agreements.
You may request deletion of your account and associated data at any time (see Your Rights below).
6. How We Protect Your Information
We implement security measures to protect your data, including:
Encryption of sensitive information (e.g., payment data).
Regular monitoring for vulnerabilities and breaches.
Restricted access to personal data to authorized personnel only.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Use our website at your own risk.
7. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct your personal information.
Deletion: Request deletion of your data (subject to legal requirements).
Opt-Out: Unsubscribe from marketing communications or opt-out of data collection via cookies.
Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, contact us at [Your Email Address].
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms. Please review their policies before sharing personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have unintentionally collected such information, contact us to request deletion.